![]() Sign up for Business Insider's retail newsletter, The Drive-Thru."We now know before a battery dies when it will die," a UPS representative said, adding, "If a driver isn't making seat-belt use a habit, or has formed other bad habits, we use the telematics report as an awareness tool, discussing with the driver issues related to safety.".UPS said its telematics system helped identify maintenance problems, among other issues. Vehicle-tracking features, broadly referred to as telematics, are used by other carriers as well, including UPS."Whether it's state-of-the-art telemetrics and advanced safety technology in last-mile vans, driver-safety training programs, or continuous improvements within our mapping and routing technology, we have invested tens of millions of dollars in safety mechanisms across our network and regularly communicate safety best practices to drivers." "Safety is Amazon's top priority," Amazon said in a statement to Business Insider.It also tracks seat-belt use, reversing, idling, and other behaviors. Mentor is designed to encourage safe driving and penalizes Amazon drivers' scores for hard braking, swerving around corners, rapid acceleration, speeding, and phone distraction.Amazon contractors are using an app called Mentor to track delivery workers and score their driving behavior on a scale of 0 to 850, according to interviews with Amazon drivers. ![]() Account icon An icon in the shape of a person's head and shoulders.
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